The Tell: The Little Clues That Reveal Big Truths about Who We Are

The Tell: The Little Clues That Reveal Big Truths about Who We Are

Matthew Hertenstein

Language: English

Pages: 288

ISBN: 046503165X

Format: PDF / Kindle (mobi) / ePub


Every day we make predictions based on limited information, in business and at home. Will this company’s stock performance continue? Will the job candidate I just interviewed be a good employee? What kind of adult will my child grow up to be? We tend to dismiss our predictive minds as prone to bias and mistakes, but in The Tell, psychologist Matthew Hertenstein reveals that our intuition is surprisingly good at using small clues to make big predictions, and shows how we can make better decisions by homing in on the right details.

Just as expert poker players use their opponents’ tells to see through their bluffs, Hertenstein shows that we can likewise train ourselves to read physical cues to significantly increase our predictive acumen. By looking for certain clues, we can accurately call everything from election results to the likelihood of marital success, IQ scores to sexual orientation—even from flimsy evidence, such as an old yearbook photo or a silent one-minute video. Moreover, by understanding how people read our body language, we can adjust our own behavior so as to ace our next job interview or tip the dating scales in our favor.

Drawing on rigorous research in psychology and brain science, Hertenstein shows us how to hone our powers of observation to increase our predictive capacities. A charming testament to the power of the human mind, The Tell will, to paraphrase Sherlock Holmes, show us how to notice what we see.

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that judges would misattribute childlike characteristics, such as honesty, to baby-faced defendants, thereby finding them guilty less often than mature-faced individuals. The findings were downright unsettling: when defendants denied wrongdoing, Boston judges found the vast majority of the most mature-faced among them—92 percent—guilty, whereas they deemed less than half—45 percent—of the most baby-faced defendants guilty. These astonishing results held even when investigators took into account

youthful smiles and frowns from decades before predict one of life’s most significant events? As we all know, about half of all marriages end in divorce, taking a significant toll on both men and women. Research links divorce to a host of negative health outcomes, including emotional disorders, heart disease, diabetes, cancer, and earlier mortality. Divorce also portends some negative childhood outcomes. One study indicated that adults whose parents divorced when they were children died five

players with Duchenne smiles lived about seven years longer than those who did not smile. 7 DETECTING DECEPTION “Actions lie louder than words.” —CAROLYN WELLS About a decade ago, I was giving a final exam when a student named Sue politely asked if she could use the restroom. Her expression said she really needed to go. I agreed to let her leave, making sure she was not carrying anything with her. A few minutes later, she returned, said thank you, and took her seat. But I noticed an odd,

to feedback might consider my comments, but beyond that, the forms might have been sucked into a black hole. Nothing could be further from the truth, at least for faculty who still are up for professional review. These evaluations often have high-stakes consequences; they are the most widely used means by which institutions of higher education evaluate faculty teaching. In fact, tenure, promotion, and salary decisions at many institutions rest to a significant degree, and sometimes solely, on

striking. On numerous occasions over the summer, he was extremely timid and reticent, especially when encouraged to explore a new activity. I introduced a game called “Flinch” to the kids in his group. This simple game requires the kids to stand in a circle with one person—me to start—in the middle. The person in the middle tosses a ball to the people in the circle, and it is their job to catch it, but they must resist moving their hands up to catch the ball—i.e., flinching—if the person in the

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