The Green Scorecard: Measuring the Return on Investment in Sustainable Initiatives
Patricia Phillips, Jack Phillips
Language: English
Pages: 281
ISBN: B01GMHWLWO
Format: PDF / Kindle (mobi) / ePub
From solar panels to company-wide recycling programs to supply chain decisions -- green is here to stay. The question is: What's working, what's not, and what should we put our energy into going forward? And the only way to know that is to do a true return-on-investment analysis. Authors Jack and Patti Phillips bring their long-touted ROI methodology to these newest business initiatives, offering businesses the true antidote to green-sky thinking.
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him to prove it. At the next meeting of the company’s senior managers, he took a watt-meter and showed the energy usage of the different light bulbs. When he tested incandescent light bulbs, the meter moved rapidly. When he tested the compact fluorescent bulbs, the meter slowed to a near standstill. Still, senior managers remained reluctant to spend the money. Only after additional discussion and analysis did the senior managers agree to invest (55-56). When this level of difficulty occurs with
have a favorable reaction, understand the issues, and take appropriate action. The good news is that most people have a genuine interest in sustaining and developing our world. Research conducted at Walmart and reported in the book Strategy for Sustainability (Werbach, 2009) describes some interesting findings. The author interviewed Walmart associates, exploring the basic concepts of sustainability and discussing what mattered to most of them. Here are some of the findings: They believe the
include the capability of participants, the degree of access to data sources, the engagement of stakeholders, and unique data analysis issues. The comments column is for notes and issues important to the team and the evaluation project implementation. The ROI analysis plan, when combined with the data collection plan illustrating how the evaluation will develop from beginning to end, including the calculation of the ROI. Project Plan The final planning document is a project plan, as shown in
at Level 3. Identifying the factors that contribute directly to the success of the project is critical. Those same items can be used to replicate the process and produce enhanced results in the future. When key stakeholders identify those issues, they make the project successful and provide an important case history of what is necessary for success. REWARD EFFECTIVENESS Measuring application and implementation allows the sponsor and project team to reward those who do the best job of applying the
shipment or service delivery, such as technical support, complaint investigation, remedial upgrades, and fixes. Appraisal costs, such as product quality audits, assess the condition of a particular product or service. Prevention costs include service quality administration, inspections, process studies, and improvement costs. Customer dissatisfaction, which is perhaps the costliest element of inadequate quality, may be difficult to quantify, and arriving at a monetary value may be impossible